10 Questions to Ask When Choosing a Treatment
1. How qualified and experienced is the staff?
- Probably the most critical element in any treatment
program is the quality of the staff. You want to ask about the background
of the main counselors and medical team to see if they have the proper
credentials for treating substance abuse. In addition to education, certification
and experience, our experience shows that obtaining treatment from others
that have suffered through addiction themselves and achieved sobriety
is beneficial. Staff who understand what you are going through can provide
truly empathetic care.
2. How long has the company been in business?
- With the rise in numbers of those suffering from drug
and alcohol addiction, the number of treatment centers is also increasing.
When researching treatment centers be sure to see how long the company
has been in business and whether they have a track record of success.
A more established treatment center will have numerous references and
can be researched through third-party sources like the Better Business
Bureau for any complaints or issues. Many treatment centers generate
a significant portion of their business through referrals so a business
that has been in existence longer is also likely to have many referred
customers from satisfied clients.
- Another important factor is to determine how long
the staff has been working together. A sign of a healthy organization
shows little turnover in the staff. Frequent staff changes can result
in poor communication, lack of organization and inexperienced staff.
3. Where is the treatment center located?
- For outpatient programs, you want to make sure that
the treatment center is easily accessible on a daily basis. Geographic
location is one of the primary considerations for any outpatient program.
In addition, you must evaluate whether the office hours will be suitable
for your needs.
- For inpatient programs, geography is less of an issue
as the cost for travel is usually just a small percentage of the total
treatment fees. You want to find a center that is in a calm and relaxing
environment where you are able to focus on healing. In fact, going to
a different town or state may help reduce the distractions and influences
you face in a more familiar location.
4. What are the accommodations like?
- Accommodations for inpatient programs are an important
element in treating addiction. Treating addiction is taxing on the mind,
body and soul and the last thing you want is to be staying in an uncomfortable
place with substandard accommodations. You want to make sure the accommodations
are comfortable, clean, safe and inviting. You also want to see if you
will be sharing a room or have a private room. Ask if bathrooms are private
or shared. Finally, you will want to learn about what additional services
are available such as phone, internet and health club facilities.
5. What is the length of the program and typical day like?
- When researching treatment programs, it is important
to determine the duration of treatment. Shorter programs tend to be focused
more on detoxification rather than lifelong sobriety. Also, when comparing
costs of programs, a useful technique is to divide the total cost by
the number of days to better evaluate the true cost of a program. Seeking
treatment is a major commitment and lifelong change so be sure you are
able to commit to the full duration of any program you select.
6. Is the office staff friendly and courteous?
- You will be dealing with the staff on a daily basis.
It is important that they are friendly and treat you respectfully. You
want to make sure that phone calls and emails are returned promptly and
in a courteous manner. Make sure all your questions and concerns are
7. What are the total costs of the program?
- Most treatment centers do not display their pricing
on their websites or make the information readily available. Also, beware
of hidden fees that are not readily disclosed such as lab fees and food.
- Once the total costs are obtained, you should divide
the costs by the number of days of the program to better compare the
costs of each treatment center.
- Finally, you must also compare the services provided
and overall quality of accommodations, dining and additional services.
Some treatment centers may appear to be less expensive but may not offer
biochemical restoration, medical tests, lab analysis, poor accommodations
and shorter duration of treatment.
8. Does the treatment center offer true biochemical restoration?
- Biochemical Restoration has been proven to be highly
more effective than tradition counseling based treatment. Medial advances
have allowed addiction treatment practitioners to offer numerous advanced
treatment options. Biochemical Restoration involves a significant number
of medical and lab tests and treatment involves improving diet, nutritional
supplements and IV drips. Further follow-up lab tests are performed to
evaluate progress. All Biochemical Restoration techniques are personalized
for the individual involved. Be wary of a treatment center that offers
one or two medical treatment options such as a standard IV or simple
urine analysis and considers this to be Biochemical Restoration. These
limited medical treatments are not personalized and are so limited they
are not able to effectively restore a persons body chemistry to an ideal
and balanced level.
9. Does the treatment center offer support after rehabilitation?
- With many treatment centers, once you complete the
program there is virtually no communication with the treatment center
beyond the initial program. You want to determine how accessible the
treatment center is after you complete the program. Determine if the
treatment center offers any sort of ongoing counseling and support. Post-treatment
support shows that a treatment center is supportive and truly focused
on you achieving lifelong sobriety.
10. Are references available?
- As with choosing any sort of medical practitioner,
it is always a good idea to obtain references from recent clients. Avoid
any treatment center that is not willing to give out references. They
may cite reasons such as patient confidentiality or privacy issues. However,
successful treatment centers usually have clients that will rave about
the treatment received and are willing to share their experience with
- In addition to references from existing clients,
reputable treatment centers will also offer references from medical
practitioners as well as counselors. References are an important method
of obtaining independent reviews of a particular treatment center.
Be very wary of treatment centers that are unwilling or unable to offer
This is the cycle of addiction. InnerBalance is the
immediate alcohol & drug
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Health Center provides a full intervention service, performed
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rate in helping clients overcome addiction is over 80%!